Last Updated: October 8, 2025

This Privacy Policy outlines how Indivio collects, uses, and protects information when visitors access this website and utilize the services offered. Data privacy and security are fundamental to the platform.

1. Information Collection

Information may be collected in various ways when users interact with the platform:

Personal Information: Name, school name, email address, and telephone number provided voluntarily through contact forms or service registration.
Technical Information: IP address, browser type, operating system, and usage data automatically collected by servers when accessing the website.

2. Information Usage

Collected information enables the platform to deliver efficient and customized services. Information may be used to:

Create and manage user accounts
Send account and service-related communications
Process payments and transactions
Provide customer support and service updates
Analyze usage patterns to enhance platform functionality and user experience

3. Data Sharing

Personal data is not sold, traded, or rented to third parties. Information may be shared with service providers that support platform operations, including cloud hosting (Google Cloud & Firebase), payment processing, and data analysis services. These providers are bound by confidentiality agreements.

4. Data Security

Administrative, technical, and physical security measures protect user information. The platform operates on Google Cloud infrastructure and implements industry-standard security protocols to safeguard data against unauthorized access.

5. User Rights

Under applicable Indian law, users have the right to access, correct, or request deletion of their personal data. Requests may be submitted using the contact information provided below.

6. Cookies

The website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. Cookies are small data files stored on user devices that help improve site functionality.

7. Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected by updating the "Last Updated" date at the top of this document.

8. Contact Information

For questions or concerns regarding this Privacy Policy, contact:

hello@indivio.in